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Etihad Airways has introduced a new baggage policy tailored to varying customer requirements in the international markets it serves.
The changes allow for a simpler baggage structure as the allowance for all markets, excluding the US and Canada, is now based on total weight rather than the number of bags checked in.
Etihad Airways executive vice president commercial, Mohammad Al Bulooki, said: “In line with global best practice and market trends, Etihad Airways has developed a baggage policy that best caters to the differing needs of our guests around the world.
“The switch to a policy based on weight rather than the number of bags simplifies our allowance system and provides greater convenience and customer benefit while enhancing the travel experience.”
With the switch to a weight-based baggage policy, the majority of markets will be entitled to 23 kilogrammes of checked baggage on economy deal fares, 30 kilogrammes on Economy saver and classic fares, and 35 kilogrammes on economy flex fares.
Customers in all business class fare categories are entitled to 40 kilogrammes, and first-class customers enjoy a 50 kilogrammes allowance.
Source: breakingtravelnews.com
