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The Parliament of Canada will pass a law that will guarantee air passenger rights in Canada. As we understand it, the law will apply to all airlines flying within Canada and flying into and out of Canada. This is a great initiative because it will establish clear standards for air travel in Canada. I applaud our government for this initiative.
Text from the Government of Canada
Air Passenger Rights
The Government of Canada has introduced legislation that would mandate the Canadian Transportation Agency (Agency) to make new regulations to strengthen Canada’s air passenger rights.
Air passenger rights should be clear, consistent, transparent and fair for passengers and air carriers. A more predictable and reasonable approach would benefit Canadian travellers.
While the Agency would develop precise details through a regulatory process, the new initiative would establish clear standards of treatment for air travellers in common situations as well as financial compensation under certain circumstances. Examples include:
- Denied boarding (including in case of overbooking), delays and cancellations;
- Lost or damaged baggage;
- Tarmac delays over a certain period of time;
- Seating children near a parent or guardian at no extra charge; and
- Ensuring carriers develop clear standards for transporting musical instruments.
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| Person International Airport, Toronto. Canadá en Español/CanadianAndWorldTourism/Cactus Rock New Media |
The bill would provide the Governor in Council the authority to make regulations that would require air carriers and service providers to report to the Minister on different aspects related to the traveller experience.
The new air passenger rights would ensure that fair compensation standards are in place for those who give up their seats voluntarily, and would ensure that no one is involuntarily removed from an airplane due to overbooking. The Minister would also be able to direct the Agency in the future to develop new standards as necessary. Source: Transport Canada
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From a flight from Toronto to Vancouver.
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Source: canadianandworldtourism.com