American Express Global Business Travel (GBT) has completed its acquisition of KDS.Amex said no changes in KDS’s management team or current offices are expected as a result of the acquisition, a…
North America
RFID technology expected to reduce lost baggage by 25%
Delta is implementing a new $50 million baggage-handling system based on radio frequency identification (RFID) technology that is expected to reduce the number of the airline’s lost and mishandl…
Marriott’s acquisition of Starwood is complete. Now comes the hard part.
Appealing to hotel loyalty members is all about strength in numbers, while catering to travel agents is all about one-on-one relationships.So, while Marriott International spent the better part of 10 …
Delta adds three seasonal transatlantic routes
Delta unveiled three U.S.-Europe seasonal routes for next summer.Starting May 25, the carrier will fly daily between New York and Lisbon and between New York and Berlin. Also that day, Delta will comm…
SeaWorld describes upcoming orca exhibit as ‘live documentary’
SeaWorld has revealed details about its revised orca program, Orca Encounter, scheduled to debut next summer at SeaWorld San Diego, followed by the parks in Orlando and San Antonio.Rather than a chore…
G Adventures to offer trips endorsed by Jane Goodall Institute
TORONTO — G Adventures has partnered with the Jane Goodall Institute to offer wildlife-focused trips approved by the institute for their animal welfare.Bruce Poon Tip, G Adventure’s founde…
Marriott CEO says agent relationships ‘have to be tended’
RENO, Nev. — Marriott International plans to continue to engage in dialogue with the travel agent community after its acquisition of Starwood Hotels & Resorts to ensure the company has a str…
Celebrity Cruises to leverage audience — and CEO’s passion — after debate tonight
“I believe people buy products that align with their core values,” says Celebrity Cruises CEO Lisa Lutoff-Perlo. “And I’ve been watching and listening to what’s going on …
Carnival building two Vista-class ships in China
Carnival Corp. has signed a memorandum of understanding to build two Vista-class cruise ships in China intended for use by a Chinese cruise brand.The ships have been discussed in general terms as part…
Direct Booking Summit: Personal touches build brand loyalty
WASHINGTON — Hoteliers hoping to build more direct bookings at the expense of OTAs were urged at the inaugural Direct Booking Summit here to embrace new technologies in order to win consumers&rs…