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Ethiopian Airlines has won Airline of the Year Award, for the fifth year in a row, by the African Airlines Association (AFRAA) during its 48th Annual General Assembly held in Victoria Falls, Zimbabwe.
The AFRAA annual awards recognise excellence in service delivery, innovation and competitiveness in airlines, individuals and service providers in the African aviation industry.
Ethiopian has been applauded for its financial performance, technological leadership and investment in modern fuel efficient fleet, exemplary cooperation with other African carriers, significantly expanding route network in Africa and beyond, growing cargo operations with the largest cargo fleet on the continent and huge investment in MRO and training facilities to support the African Aviation.
While receiving the award, Ethiopian Group CEO, Tewolde GebreMariam, remarked, “We are highly honoured for this recognition by fellow sisterly airlines in Africa, for the fifth consecutive year. The award underscores the continuous efforts and hard work of Ethiopian employees who are striving day and night to surpass customers’ expectations. Ethiopian is also grateful to its loyal customers for giving us the opportunity to serve them, for travelling on Ethiopian in great numbers, for their continued feedback and support which, in turn, assisted us in enhancing the airline’s service excellence.”
He added, “Although Africa is registering rapid economic and travel growth, this growth is primarily benefiting non-African carriers. I would like to remind fellow African Airlines that African aviation holds a very strong future with vigorous fundamentals for aviation to thrive, only if, we Africans look inwards in the continent to leverage on the available internal resources to create synergy through collaborative partnerships in areas of training, technical and management support. Most of all, realizing one single unified market without any restriction for African airlines is no more an option.”
Sourse: travelnewsdigest.in